As elderly family members reach retirement or become more frail, for many the primary concern is ensuring their well-being whilst enabling them to stay independent, in the comfort of their own home, for as long as possible. To enable this to happen, a level of care may be required which family cannot provide.

A dedicated, specially allocated Riverside Cares professional will work closely with you, the person requiring care or both of you together to find the ideal non medical in-home caregiver.

We listen carefully to your needs and will discuss the different care options available to help you find the best match.

It is important to us that you feel you have someone you can speak to who understands your concerns and is available after the placement. Riverside Cares has built this important accessibility into our services. We recognise that frequently the level of care required changes, and that you need a service that you trust, that can react to and meet the changes as they occur. Every Riverside caregiver has been police checked and referenced.

What we offer

  • Full and part time caregivers
  • Full and part day including evening and overnight
  • Short term temporary cover
  • Companionship services
  • Emergency cover at short notice
  • Personal Hygiene
  • Help getting up
  • Getting ready for bed
  • Meal preparation
  • Shopping
  • Collecting prescriptions
  • Help with household chores such as laundry and vacuuming
  • Accompanying to appointments both social and medical
  • Support with everyday activities such as phone calls, letters and emails
Contact us

For Caregivers

Interested in supporting and caring for others?

  • You will need to be able to work legally in the UK with checkable references and willing to undertake a police check
  • You should have a good understanding of the principles of care
  • Have effective communication skills
  • Be a good and empathetic listener
  • Have a caring nature
  • Experienced

FAQs for families seeking care of the elderly

I have a family member who needs assistance, I'm not sure what sort of help they require, can you help?

Yes, a dedicated professional assigned to you will discuss care needs and suggest well thought out solutions.

How do you screen caregivers?

Every applicant goes through a rigorous face­ to ­face interview process and completes and signs an application form. Their CV is mapped to their interview to ensure accuracy. References are checked and candidates are required to provide a police clearance. As well as appropriate skills we look for people who are kind, compassionate and caring.

I don't like the caregiver can I change?

Yes, absolutely. No one should be compelled to spend time in their own home with someone they are not comfortable with.

What can I ask the caregiver to do?

A dedicated professional assigned to you, will work together with you, to ensure we understand everything you would like the caregiver to do, and ensure the caregiver carries out these duties. If there are any elements your adviser feels the caregiver might not want to do this will be openly discussed in advance of the assignment beginning, enabling you to make an informed decision about whether you would like to go ahead. We recognise that the needs of the client may well change over time and will work closely with you and caregivers to ensure necessary alterations to the routine are met.

FAQs for Carers for the elderly

What qualifications do I need?

Health and social care or a suitable adult social care qualification.

I am not qualified can I apply?

We will consider candidates with relevant experience from other sectors who are kind, compassionate and caring and show an aptitude, appreciation and understanding of the needs of our clients.

Do I need First Aid?

Yes, if you do not have a first aid qualification we can arrange for you to undertake this training.

Is it possible to request specific working hours?

Yes, we match your availability with a clients requirements but do ask that you have some flexibility.

Can I choose where I work?

You can choose an area, from experience we know that you will get more opportunities if you are happy to work in various locations.

I am only available for a limited period should I still apply?

We will consider candidates who are available for a minimum of 6 months.

In association with

REC Member
Good Nanny Agency Guide