By returning Riverside Training Company’s booking form you accept that the following terms and conditions apply.
Upon receipt of a completed booking form and payment RTC will confirm if the requested course date is available .In the event that it is not another date will be offered.
Riverside Training Company reserves the right to cancel any date without prejudice and will offer an alternative date or full refund.
Riverside Training Company (RTC) would require written confirmation that you do not wish to attend the course on the dates you have booked and paid for. In order to qualify for an offer of a full refund or alternative dates RTC would need to be in receipt of this communication more than 21 days from the start date of the sessions you are booked to attend. If you are unable to attend the course on the dates you have booked and paid for, under 21 days from the start day of the session you are booked to attend the cancellation policy is as follows:
If your request is received:
More than 14 days but less than 21 days from the start date of the course dates you have booked, RTC would offer an alternative date for you to attend the course or would offer a refund of 25% of the course fees paid.
Under 14 days from the start date of the sessions you are booked to attend RTC would offer an alternative date to attend the course, no refund would be due.
Under 10 days RTC cannot offer a refund, but reserve the right to whether to offer an alternative date.
Extra charges will be incurred if an attendee has to rebook or return to attend missed sessions in order to complete a course.
Please note that the obligation lies with you to contact us if you have not received, via email, confirmation of your place and venue details. We email out confirmation in good faith, but expect you to notify us by 5pm the week day before the training if you are not in receipt of this information.
In all instances RTC would require that it is in receipt of your request in writing and would consider the date of cancellation as the next working day from when the notification received at our postal address, in writing or if by email.
It is the responsibility of the student to ensure that the course they choose to study towards is an appropriate one for their requirements. RTC can offer advice but do not accept liability if the course does not meet the students individual requirement.
First Aid Courses
1 day course meets the required criteria as defined by Ofsted and the Early Years Foundation Stage, and has been developed for those working with children and babies. Also covers the required criteria for the Voluntary Ofsted Register.
12 Hour course meets the required criteria as defined by Osfted and the Early Years Foundation Stage